- 952 Google reviews across four service centers
- 4.7 stars on average
- Read 10/15/26
What customers say
On 10/15/26 our four service centers held a combined 4.7-star rating across more than 950 Google reviews: Mae Anne Avenue 4.6 on 209, Longley Lane 4.8 on 339, Carson City 4.6 on 319 and Gardnerville 4.8 on 85. The reviews below are real, pulled from the four Google listings and quoted with the names as the reviewers published them.
4.7 stars from 952 Google reviews
- No appointment needed
- Service while you wait
- Since 1983
- 4 Northern Nevada service centers
- 4.7 stars, 952 Google reviews

We did not pick the words on this page; our customers did. Count them up across the four listings and the same ones keep coming: friendly, fast, quick, honest, in and out. Many reviews mention the years, ten or fourteen or twenty, that a person has been bringing the same vehicles to the same crew. Each service center has its own page of reviews so you can read what people say about the bay you will actually pull into.
Reviews by service center
Ratings and counts are read from Google on the date shown and refresh with the site. A review on Google belongs to the person who wrote it; we show it here as a quotation, not as a claim of our own.
- Reno Northwest, Mae Anne Avenue: 4.6 stars, 209 reviews
- Reno South, Longley Lane: 4.8 stars, 339 reviews
- Carson City, College Parkway: 4.6 stars, 319 reviews
- Gardnerville, US 395: 4.8 stars, 85 reviews
Leave a review
If a visit went well, a Google review of the service center you used helps the next person choose, and the crew reads them. Each service center page carries a direct link to its Google listing. If something went wrong, call the service center first; the manager wants to hear it and will make it right in the bay.
Read the service center nearest you, then drive in and see for yourself.
Your service center: Reno Northwest
- Call(775) 787-1000Mon-Fri 8 am-5 pm, Sat 8 am-4 pm, Sun closed
- Address6100 Mae Anne Ave, Reno, NV 89523
Drive in. No appointment. Drive out.
Locally owned in Northern Nevada since 1983. No appointment, no pressure: we tell you what the inspection found and you decide.
About usFrom Google
Recent reviews, all four service centers
I went in for an oil change. I got on my phone to look on FB. And in about 3 minutes after I got set down and comfortable. They called me up, it was done.
Aaron nd the team are great. I have been coming here for 10 plus years
These guys take care of our fleet. They’re always super friendly and do an awesome job.
Always top notch service here. I’ve been bringing my company work trucks here for over 5 years with no issues. Great service and value.
Great guys that work there. Care about their work and customers satisfaction
I take my car to Aaron and his crew every year! They always provide high quality service and care. Thanks guys!
I was in and out in less than 30 mins! The men there are always nice and professional.
I have 3 vehicles that I bring in on a regular, always a very pleasant experience. The oil Techs are all super kind and very polite. Every time I come in for our oil change they are all so cheerful. I will never go anywhere else, 5 star rating with me. They are even doggie friendly, so its a bonus for me!
These guys are fantastic. They do such an excellent job and are honest about service needed. I really appreciate that about a business. They told me that I didn't need an oil change today. They added a bit more oil and other fluids and didn't charge me for it. You dont see that enough where business go out of there way to do the right thing. I am definitely going to keep coming back to Castol Premium Lube Express. I would highly recommend them.
Friendly professional assistance with the knowledge and expertise I depend on.
I have been here twice now. Excellent service and all the tech's are friendly. They do a great job getting you in and out of there and they only use premium products. This is my regular place now 👍🏻
Crew was great as always. A lube, oil, and filters. Next month trans & transaxcle. Pil change & lube.0
Justin and his crew have always taken great care of me. I’ll be a customer as long as he’s running the shop.
The people here are always going above and beyond to Help you with your car truck o
The oil change technician was very polite, patient, and thorough with getting me checked in and the service I needed. I’m grateful to you and your team. Thank you very much for your professionalism and friendly service. I will always drive further for great customer service and reliability.
Awesome customer service!! I’ve been taking my vehicles here for years and I have never been disappointed. They are always super helpful!! Thanks to all!!
These guys are awesome, fast and efficient and always very kind and personable! This is my second oil change with them and both times have been a great experience with fantastic results!
Great service, great employees. Will be back whenever I need a oil change or smog
Excellent service. Fast and efficient. Staff even joked with each other while working showing a good work environment.
Fast, convenient, and trustworthy. I've gone to this place for years. They take good care of me, my SUV and they always are so kind to my dog...who always goes with me.
Very prompt - pleasant to deal with. First time there; will not be the last.
Courteous. On time. Gave good recommendations on what to service and what not to service.
I've been bringing my vehicles here for over 10 years and never had a problem and my vehicles are still running great. Thanks Lube Express! Keep up the good work!
I've been coming here for smog checks for like 10 years. It's always fast, the guys in the shop are awesome and let me hang out with them by my car. Aaron in particular is just a great guy. Top notch place for an easy smog check!
Straight answers
Questions people ask
Still have a question? Call your service center or drive in; there is no appointment to make.
Are these reviews real?
Yes. They are public Google reviews from the four listings, quoted with the reviewer's name as published and the month it was posted.
Why do some reviews use the old company name?
The service centers carried a different name for many years and reviewers still use it. The reviews are about the same service centers and the same crews.
Do you reply to reviews?
Some, not all. The fastest way to reach a manager about a visit is to call the service center.

Four service centers, no appointment
Drive in today. No appointment needed.
No appointment needed at any of the four service centers. Questions first? Send the form and the service center you pick answers during business hours.
4.7 stars from 952 Google reviews
- No appointment needed
- Service while you wait
- Since 1983
- 4 Northern Nevada service centers
- 4.7 stars, 952 Google reviews
